Research

My expertise is in three main areas:

  1. Digital Innovation, Transformation, and Entrepreneurship – I study how organizations deal with digitalization, and how digitalization enables organizational change and innovative new ventures.
  2. Digital Solutions for Sustainable Development – I study how organizations and individuals can leverage digital technologies to make more environmentally sustainable choices.
  3. Technology design – I study how firms design and implement new digital technologies such as AI.

Current funded research projects

  • Amateur Esports and Health: An Integrated Participation Framework that Promotes Healthy Lifestyles among Mass Gamers. DAAD Programme for Project-Related Personal Exchange with Hong Kong (57701050), 2024-2025.
  • Turning crises into opportunities: Learning from high growth businesses.
    ARC Discovery Grant (DP220102050), 2022-2025
  • Building Digital Products: Understanding the interaction between hardware and software component development in digital innovation
    DFG Grant (453416399), 2021-2025

Completed funded research projects

  • BPM and Organizational Theory: An Integrated Reference Curriculum Design
    Erasmus+ Grant (2019-1-LI01-KA203-000169), 2019-2021
    Link
  • EXIST Potenziale “Fit for Invest” by hgnc
    BMWi Grant (03ER006DNW), 2020-2024
    Link
  • A Theory of Innovation Systems
    ARC Discovery Grant (DP160103407), 2016-2018
    Link
  • Innovative Hardware Ventures
    IFE Catapult Funding Grant, 2016-2017
  • Developing a Theory of Green Information Systems
    ARC Discovery Grant (DP150100163), 2015-2017
    Link
  • Retail Innovation
    Endowed Research Chair funded by Woolworths Ltd., 2012-2018
    Link
  • Ontological Foundations for Process Modeling
    ARC Discovery Grant (DP130102454), 2013-2016
    Link
  • Process Design for Decision-Making
    ARC Discovery Early Career Research Award (DE120100776), 2012-2014
    Link
  • Facilitating Business Process Standardization and Reuse
    ARC Linkage Grant, 2011-2014 (LP110100252)
    Link
  • Green Business Process Management
    LCAIS Fellowship, 2010-2013
    Link
  • Designing Process Models to Support Communication
    Alexander-von-Humboldt Fellowship for Experienced Researchers, 2010-2012
    Link
  • Ontology-based Studies of Process Modelling
    Unfunded Project, 2005-2010
    Link
  • Next Generation Reference Models
    ARC Discovery Grant (DP0665480), 2006-2009
    Link
  • Modelling in the Large
    ARC Linkage Grant (LP0560417), 2005-2008
    Link
  • Modelling Configurable Business Processes
    QUT Strategic Link with Industry (SAP Research) 2004-2005
    Link

Research supervisions

Current

  • Eva Glanze (Principal supervisor, PhD): Digital sustainability management in small- and medium-sized firms.
  • Imke Grashoff (Principal supervisor, PhD): Design of Artificial Intelligence Systems.
  • Thomas Mayer (Principal supervisor, PhD): Scaling Agile Organizing.
  • Stephanie Kitzler (Principal supervisor, PhD): Digital Female Entrepreneurship.
  • Gangli Tan (Principal supervisor, PhD): Hybrid Digital Product Innovation.
  • Christian Hovestadt (Associate supervisor, PhD): Digitalization of Routines.

Completed

  • Johanna Lorenz (Principal supervisor, PhD): Physical-Digital Perspectives on Bodily and Experiential Digital Innovation.
  • Roman Zeiss (Principal supervisor, PhD): Circular Economy in the Digital Age.
  • Julian Lehmann (Principal supervisor, PhD): Digital Entrepreneurship.
  • Alexander Schmid (Associate supervisor, PhD): On the Role of Socio-Technical Inertia in Organizational Transformations.
  • Lani Guy (Principal supervisor, PhD): An Engaged Scholarship Approach to Positive Deviance: Towards Purposeful Management of Endogenous Innovation.
  • Mohammad Ali Jabbari (Principal supervisor, PhD): Combined Use of Conceptual Models.
  • Joanne Patroni (Principal supervisor, Doctorate of IT): Opening up Innovation: How a Retailer Leverages User-Generated Social Media Content for Innovation.
  • Norizan Safrudin (Principal supervisor, PhD): Management Services in Business Transformation Management.
  • Eike Bernhard (Principal supervisor, PhD): A Theory of Process Modeling Affordances.
  • Erik Poppe (Associate supervisor, PhD): Impact of Synchronous Collaboration Features on Distributed Collaborative Business Process Modelling.
  • Abdulrahman Alarifi (Associate supervisor, PhD): Posters versus Lurkers: Improving Participation in Enterprise Social Networks through Management Interventions.
  • Karsten Ploesser (Associate supervisor, PhD): A Design Theory for Context-aware Information Systems.
  • Sarah Zelt (Associate supervisor, PhD): On the Concept and Role of Context in Business Process Management.
  • Willem Mertens (Associate supervisor, PhD): Positive Deviance: A Study of Measurement and Determinants.
  • Theresa Schmiedel (Associate supervisor, PhD): Understanding Culture as a Concept in Business Process Management Research.
  • Matthias Lange (Associate supervisor, PhD): Evaluating the Realization of Benefits from Enterprise Architecture Management.
  • Norizan Safrudin (Principal supervisor, Honours): How Novices Design Business Processes.

Research presentations and seminars

Many of the presentations below are available via Slideshare.

  • AI Development as a Sense-Exchanging Process. Invited presentation at the UQ Business School, University of Queensland, 13 November 2024.
  • Managing AI Responsibly: Current and Future Frontiers. Invited presentation at the Center for the Future Enterprise. Queensland University of Technology, 12 November 2024.
  • Responsible Artificial Intelligence = Sustainable Artificial Intelligence? Invited keynote at the 2nd Workshop on Theorizing AI: Beyond the Hype. ESSEC Business School, 16 May 2024.
  • Performance implications of digital disruption in strategic competition. Invited presentation at the University of Manchester, 11 April 2024.
  • Where Digital Innovation Meets the Human Body: A Theory of Somatic IS Artefacts and Entanglements. Invited presentation at the Rijksuniversiteit Groningen, 14 March 2024.
  • Building a digitally-enabled circular economy: outline of a research program. Invited presentation at the Center for Digital Innovation, Georgia Statue University, 26 February 2024.
  • Building a digitally-enabled circular economy: outline of a research program. Invited presentation at the Terry College of Business, University of Georgia, 16 February 2024.
  • Frontiers of Digital Innovation, Transformation, and Entrepreneurship Research. Invited presentation at the University of Agder. Kristiansand, Norway, 6 February 2024.
  • Performance implications of digital disruption in strategic competition. Invited presentation at the University of Passau, 18 January 2024.
  • Configuring Alliance Portfolios for Digital Innovation. Invited presentation at the Finnish Hub for Digitalization. Helsiniki, Finland, 10 November 2023.
  • Configuring Alliance Portfolios for Digital Innovation. Invited presentation at the Université Laval, Québec City, Canada, 15 September 2023.
  • iRepair or I Repair? A Dialectical Process Analysis of Control Enactment on the iPhone Repair Aftermarket. Invited seminar at the Coller School of Management, Tel Aviv University, 23 May 2023.
  • iRepair or I Repair? Dynamics of Control Enactment on the Aftermarket for Mobile Devices. Invited seminar at Ludwig-Maximilian-University Munich, 11 January 2023.
  • iRepair or I Repair? Dynamics of Control Enactment in Hybrid Product Platform Ecosystems. Invited seminar at ESSEC Paris, 11 October 2022.
  • Some Challenges and Opportunities of Using Computational Methods for Process Scholarship. Invited talk at the Computational Research Workshop, Case Western Reserve University. Cleveland, Ohio, 3 October 2022.
  • iRepair or I Repair? Dynamics of Control Enactment in Hybrid Product Platform Ecosystems. Invited seminar at HEC Montreal, 30 September 2022.
  • Publishing Design Science Papers in A+ Journals. Invited keynote at the Wirtschaftsinformatik-Nachwuchs-Treffen 2022. Münster, Germany, 17 September 2022.
  • From Representation to Mediation: A New Agenda for Conceptual Modeling Research in a Digital World. Invited webinar in the EDT.Community Seminar Series at the Johannes Kepler University Linz, 16 May 2022.
  • iRepair or I Repair? How Digital Products Enable Aftermarket Control. Invited seminar at the Department for Information Systems, University of Agder, 11 May 2022.
  • From Lock-in to Transformation: How Emerging Technology changes Organizing. Public webinar at Hong Kong Polytechnic University, 26 April 2022.
  • Artificial Intelligence and the Computational Turn in Business Schools. Invited keynote presentation at the MIT Spring Conference, Umea University, 23 March 2022.
  • Digital Innovation in a Physical World. Invited presentation at the Department of Information Systems, University of Agder, 8 March 2022.
  • Digital Innovation of Hybrid Artefacts: The Recombination of Digital and Physical Components. Invited presentation at the Bayes Business School, City University London, 17 February 2022.
  • Managing Artificial Intelligence: When Business Meets Computer Science. Invited presentation at the Computer Science Colloquium in the Department for Informatics, University of Hamburg, 17 January 2022.
  • „Managing AI“: What we can learn from the MISQ Special Issue – a look behind the scenes. Invited seminar for the research group Information Systems and Electronic Services, TU Darmstadt, 15 November 2021.
  • Why Digitalization is a Great Topic to Inspire Inter-Disciplinary Research. Invited Keynote Presentation at the 1st Annual Queen’s University Digitalization Research Conference, 22 October 2021.
  • Making Conceptual Modeling Research Relevant in the Digital Age. Invited Keynote Presentation at the 40th International Conference on Conceptual Modeling (ER 2021), 19 October 2021.
  • From Representation to Mediation: Modeling Information Systems in a Digital World. Invited Keynote Presentation at the 16th International Conference on Software Technologies (ICSOFT 2021), 13 July 2021.
  • From Lock-in to Transformation: Theorizing about Emerging Technology and Organizing. Invited seminar at the Diginomics Seminar at the University of Bremen, 12 May 2021.
  • From Representation to Mediation: Modeling Information Systems in a Digital World. Invited Keynote Presentation at the 16th International Conference on Enterprise Information Systems (ICEIS 2021), 28 April 2021.
  • Understanding Multiple Conceptual Models: Findings from a Series of Experiments. Invited seminar at the Paderborn Research Colloquium on Information Management & Engineering at the University of Paderborn, 28 April 2021.
  • Managing AI: An Early Look at the MIS Quarterly Special Issue. Invited presentation in the AT&T Distinguished Speaker Series at the University of Texas San Antonio, 23 April 2021.
  • From Lock-in to Transformation: A Morphogenetic Theory of Emerging Technology and Organizing. Invited seminar at the Smith School of Business, Queen’s University, 29 January 2021.
  • From Representation to Mediation: A New Agenda for Conceptual Modeling Research in a Digital World. Invited seminar at the Business Informatics Research Group, Universiteit Hasselt, 26January 2021.
  • Optimizing your PhD. Invited seminar at the CFE HDR In Conversation Webinar Series, Queensland University of Technology, 17 November 2020.
  • Towards a dynamic network theory of organizing and emerging technology. Invited seminar at the Fox Friday Seminar Series, Temple University, 13 November 2020.
  • Towards a dynamic network theory of organizing and emerging technology. Invited seminar at the KIN research group, Vreije Universiteit Amsterdam, 28 February 2020.
  • Process Theorizing with Digital Trace Data: Involving Artifacts, Involving Context. Invited Lecture at the Faculty of Business and Economics, Technical University Dresden, 28 January 2020.
  • Understanding Multiple Conceptual Models. RoSI Lecture at the Department of Computer Science, Technical University Dresden, 27 January 2020.
  • Understanding Multiple Conceptual Models. Invited Seminar at the Faculty of Information Technology and Electrical Engineering, Norwegian University of Science and Technology, 16 January 2020.
  • Leonardo Da Vinci, Thomas Edison, Steve Jobs, Fitbit and Alexa? Why Digital Products Are the New Breed of Genius Inventors. Public Lecture at the University of Cologne, 1 October 2019.
  • Managing Artificial Intelligence. Invited Presentation at Umea University, 27 September 2019.
  • Process Theorizing with Digital Trace Data: Involving Artifacts, Involving Context. Invited Presentation at the Center for Social and Economic Behavior. University of Cologne, 25 June 2019.
  • The Digitalization of Entrepreneurship: Digital Technologies as Enablers and Outcomes from New Venture Creation. Invited Presentation at the Research Talk Series on Digitalization, Karlsruhe Institute for Technology, 9 July 2019.
  • The Digital Transformation of Venture Creation: Findings from an Ongoing Program of Research on Digital Entrepreneurship.
    Invited Presentation at the Freie Universität Berlin, 29 January 2019.
  • The Digital Transformation of Venture Creation: Findings from an Ongoing Program of Research on Digital Entrepreneurship.
    Invited Presentation at the Renowned Scholars Seminar Series at the Copenhagen Business School. Copenhagen, Denmark, 18 January 2019.
  • The Digital Transformation of Venture Creation: Findings from an Ongoing Program of Research on Digital Entrepreneurship. Presentation at the Digital Transformation and Value Creation Cluster Research Seminar Series. Cologne, Germany, 3 May 2018.
  • The Future of BPM: or, is BPM dead? Presentation at the Fundamentals of BPM, 2nd Ed. Book Release Lecture at the Vienna University of Economics and Business. Vienna, Austria, 23 January 2018.
  • The Delicate Tension of Digital Technology. Public QUT Lecture. Brisbane, Australia, 1 September 2018.
  • The Complexities of Sustainability and Design. Presentation at the University of Passau School of Business, Economics and Information Systems. Passau, Germany, 2 June 2017.
  • The Complexities of Sustainability and Design. Invited Keynote Presentation at the 21st International Conference CSCWD 2017. Wellington, New Zealand, 26 April 2017.
  • Career Planning for ECRs. Presentation at the QUT HPRG Dynamic Capabilities of Innovation and Change Workshop Series. Brisbane, Australia, 15 February 2017.
  • What Makes a Successful Theory? Studying Research Programs with a Framework for Pursuing Success and Failure. Presentation at the University of Mannheim Business School. Mannheim, Germany, 5 December 2016.
  • The Digital Innovation Research Landscape: Of Failed Theory, Failed Practice and a Few Exciting Opportunities. Presentation at Stevens Institute of Technology School of Business. Hoboken, NJ, USA, 26 October 2016.
  • What Makes a Successful Theory? Studying Research Programs with a Framework for Pursuing Success and Failure. Presentation at the UNSW Business School, University of New South Wales. Sydney, Australia, 13 October 2016.
  • What Makes a Successful Theory? Studying Research Programs with a Framework for Pursuing Success and Failure. Presentation at the Faculty for Management, Economics and Social Science, University of Cologne. Cologne, Germany, 23 June 2016.
  • The Theory, Science and Technology of Innovation: The Good, the Bad and the Ugly? Invited Presentation at the CIS Department of the University of Melbourne. Melbourne, Australia, 23 February 2016.
  • Green, Innovation and The Representational Core: Three Important IS Research Programs. Invited Presentation at the CIS Department of the University of Melbourne. Melbourne, Australia, 11 November 2015.
  • Organizational Benefits of Green IS Strategies and Practices: IT Executives’ Perspective. Invited Presentation at the BIS Seminar Series of the University of Sydney Business School. Sydney, Australia, 28 October 2015.
  • The Theoretical Core and Protective Belt of BPM: Reflections on BPM Research and some Ideas for the Next Wave. Invited Presentation at the Lunchtime Seminar Series of the European Research Center for Information Systems. Muenster, Germany, 22 July 2015.
  • The Theoretical Core and Protective Belt of BPM: Reflections on BPM Research and some Ideas for the Next Wave. Invited Presentation at the SIKS Symposium on the Future of Business Process Management Research. Amsterdam, The Netherlands, 26 June 2015.
  • Collaborate to Innovate: Lessons Learnt from Three Years of the Woolworths Chair of Retail Innovation. Invited Presentation at the Australian Institute for Bioengineering and Nanotechnology. Brisbane, Australia, 17 April 2015.
  • Benefits and Mechanisms of Industry Engagement. Invited Presentation at IHBI Chronice Disease and Ageing Half-day Workshop. Brisbane, Australia, 16 March 2015.
  • There and Back Again: The Journey to Becoming an IS Professor. Invited Keynote Presentation at ICIS 2014 Doctoral Consortium. Auckland, New Zealand, 11 December 2014.
  • Are Information Systems Representations? Studying the Pursuit of Success and Failure. Presentation at the Institute for Information Systems Engineering, Goethe University Frankfurt. Frankfurt, Germany, 20 October 2014.
  • Are Information Systems Representations? Studying the Pursuit of Success and Failure. Presentation at the Institute for Information Systems, University of Cologne. Cologne, Germany, 14 October 2014.
  • The Dark Side of Technology Innovation: Discontinuing Information System Use. Presentation at the Department of Accounting and Finance’s Research Seminar at Monash University. Melbourne, Australia, 16 August 2013.
  • The Dark Side of Technology Innovation: Information System Discontinuance. Presentation at the Information Systems School Seminar Series at Queensland University of Technology. Brisbane, Australia, 18 April 2013.
  • The Other Side of Technology Innovation: Information System Discontinuance. Presentation at the UQ Business School Research Seminar Series at The University of Queensland. Brisbane, Australia, 22 March 2013.
  • Industry Engagement: A Pathway for Academic and Research Success. Presentation at the IHBI ECR Forum at Queensland University of Technology. Brisbane, Australia, 3 December 2012.
  • Process-aware Software Technologies: Use, Acceptance and Impact. Presentation at the Faculty Forum at the International School of Software at Wuhan University. Wuhan, China, 30 October 2012.
  • Process Innovation as Creative Problem‐Solving: An Experimental Study of Textual Descriptions and Diagrams. Presentation at the School Seminar of the Research School of Accounting and Business Information Systems at The Australian National University. Canberra, Australia, 3 August 2012.
  • Organizational Innovation on Basis of Social Media and Technology and the Challenges for Business Information Systems. Presentation at the Republic Polytechnic Singapore, 15 June 2012.
  • Retail Innovation. Presentation at the Information Systems School seminar at Queensland University of Technology. Brisbane, Australia, 1 March 2012.
  • Cognitive Perspectives on Processes and Outcomes of Process Modeling. Presentation at the Institute for Information Business, Vienna University of Economics and Business Technology. Vienna, Austria, 4 October 2011.
  • The Effect of Cognitive Abilities and Learning Approach on Domain Surface Understanding from a Process Model. Presentation at the Information Systems Group, School of Industrial Engineering, Technical University Eindhoven. Eindhoven, The Netherlands, 29 September 2011.
  • The Effect of Cognitive Abilities and Learning Approach on Domain Surface Understanding from a Process Model. Presentation at the research colloquium of the Information Systems Cluster, UQ Business School, The University of Queensland. Brisbane, Australia, 9 September 2011.
  • Cognitive Perspectives on Processes and Outcomes of Process Modeling. Presentation at the BPM research seminar at Queensland University of Technology. Brisbane, Australia, 4 August 2011.
  • Cognitive Perspectives on Processes and Outcomes of Process Modeling. Presentation at the research colloquium of the Institute of Information Systems, The University of Liechtenstein. Vaduz, Liechtenstein, 29 June 2011.
  • The Effect of Cognitive Abilities and Learning Approach on Domain Surface Understanding from a Process Model. Presentation at the BPM research seminar at Queensland University of Technology. Brisbane, Australia, 17 March 2011.
  • The Effect of Cognitive Abilities and Learning Approach on Domain Surface Understanding from a Process Model. Presentation at the research colloquium of the Humboldt University Berlin. Berlin, Germany, 9 February 2011.
  • The Effect of Cognitive Abilities and Learning Approach on Domain Surface Understanding from a Process Model. Presentation at the research colloquium of the Institute of Information Systems, The University of Liechtenstein. Vaduz, Liechtenstein, 19 January 2011.
  • The Effect of Cognitive Abilities and Learning Approach on Domain Understanding from a Process Model. Presentation at the MIS Workshop at the Sauder School of Business, University of British Columbia. Vancouver, Canada, 29 October 2010.
  • Writing for Publication. Presentation at the Research Students Centre Workshop, Queensland University of Technology. Brisbane, Australia, 19 July 2010.
  • Some Thoughts about Academic Publishing. Presentation at the Research Colloquium of the Institute of Information Systems, The University of Liechtenstein. Vaduz, Liechtenstein, 10 June 2010.
  • Tips on Thesis and Paper Writing. Presentation at the Information Systems Discipline Research Colloquium at Queensland University of Technology. Brisbane, Australia, 20 May 2010.
  • Where is the Design in Process Designs? Presentation at the the research colloquium at the Humboldt University Berlin. Berlin, Germany, 11 December 2009.
  • How Novices Model Processes. Presentation at the Research Colloquium of the Institute of Information Systems, The University of Liechtenstein. Vaduz, Liechtenstein, 2 September 2009.
  • Understanding Business Process Models. Presentation at the Business Process Management Research Group Seminar. Brisbane, Australia, 20 August 2009.
  • Empirical Research in Business Process Management. Presentation at the research colloquium at the Humboldt University Berlin. Berlin, Germany, 4 June 2009.
  • A Conceptualization of the Factors Influencing Post-Adoptive Usage of Conceptual Modeling Grammars. Presentation at the Department of Information Systems Seminar at the University of Melbourne. Melbourne, Australia, 29 August 2008.
  • An Examination of Activity Labeling Practices in Process Modeling. Presentation at the Business Process Management Research Group Seminar. Brisbane, Australia, 17 July 2008.
  • Why Do We Keep Using a Process Modelling Technique? Towards a Model of Process Modelling Technique Continuance. Presentation at the Howe School of Technology Management. Hoboken, New Jersey, United States, 30 May 2007.
  • Understanding Process Modelling Technique Continuance. Presentation at the Business Process Management Research Group Seminar. Brisbane, Australia, 19 April 2007.
  • BPMN – Emerging Star or Yet Another Notation? Research Tales about Representation Fidelity, Goodness and Acceptance. Presentation at the Hasso Plattner-Institute for Software Systems Engineering. Potsdam, Germany, 11 January 2007.
  • BPM Research in Australia. Same Same But Different? Presentation at the Institute for Information Systems at the University of Saarland. Saarbruecken, Germany, 08 January 2007.
  • Model-driven Enterprise Systems Configuration. Presentation at the Business Process Management Research Group Seminar. Brisbane, Australia, 18 May 2006.
  • Modelling Configurable Business Processes. Presentation at the SAP Research Centre Australasia. Brisbane, Australia, 31 August 2005.
  • Modelling Configurable Business Processes. Presentation at the Business Process Management Research Group Seminar. Brisbane, Australia, 10 March 2005.

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